Center for Multivendor Electronics Services

Riecotel partnerships has revolutionized the Consumer & Industrial Equipment (CIE) service business in Africa to become the continental leader in the electronics and telecom hardware service industry. Riecotel has in-depth experience with in-region, high-volume CIE test, repair and logistics programs.

Our ability to establish world-class regional Hubs and Super Hubs gives our customers better control of their assets, eliminates transportation fees and dramatically enhances service levels and product availability. Additionally, many OEMs have certified Riecotel’s operations and test systems to perform in and out-of-warranty test and repair services.

Our extensive CIE technical expertise helps provide our customers comprehensive in-region and integrated solutions. We offer high-quality, web-based control and management for all test, repair and logistics activities. In Multivendor Spares, Repair and Return Management Services, we design for clients on an individual basis: we create the service around your precise needs and service levels.

Our managed services typically include stockholding, instrument recall, inventory, support and access to online smart tracking and management Our Center for Multivendor Electronics (CME) partners with OEMs to provide offshore hardware re/assembly, repairs and local support for both consumer and industrial electronic devices & systems.

It further offers Test & Measurement Instruments Repairs, Calibration and Support Service of Motors, Power Analyzers, Optical machines (OTDRs, Splicing Machines, Power Meters etc), Temperature, Time, Frequency, RF, Power Measurement Instruments to various clients throughout East Africa.

We support Multivendor Telecoms, Data Centres, Power Control Equipment, Optical Network Elements and Test Equipment services. Whether it is complete configured legacy equipment fault or expansion and maintenance parts, we have the inventory, proprietary sourcing relationships and the technical knowledge to service the equipment on time and with significant savings.

Our offerings include Optical & Radio Test Equipment, Motors, Power Control Equipment, Data Processing Units, Radio Units (RUs), Remote Radio Units (RRUs/ RRH), Digital Units, Baseband units, Carrier Add Kits, and cables from OEM vendors. We have a unique capability to support medium to high volume products, supporting OEM, third party & multi-vendor repairs e.g.

We are currently partnering with various vendors, industries and operators in the region in doing repairs and service of multivendor industrial and consumer electronics thus saving our clients millions of dollars originally used to ship these components overseas for factory repairs, reducing Repair cost and Carbon footprint across the whole electronics hardware value chain.

Benefits of Riecotel Multivendor Services

We have an international reputation for high quality, fast and reliable re/assembly repair services.

Keep Industrial Equipment Operational

We repair a wide variety of electronic equipment, including SDH, PDH, TDM, DSLAM, WDM and Microwave for manufacturers including, Sony, Philips, Samsung, Huawei, ZTE, Fujikura, Cisco, Alcatel, Ericsson, Marconi, Siemens and Coriant.

2. Keep Industrial Equipment Operational

3. Reduce e-Waste Environmental Impact

Continuing use of electronic equipment helps your company meet its environmental standards and reduce the impact manufacturing new products has on the planet. We have a unique capability to support medium to high volume products, supporting OEM, third party & multi-vendor repairs

Onshore Electronic Equipment/PCB Repairs, Service & Calibration

We offer the following under Onshore Multivendor Spares, Repair, and Return equipment management support services:

Repair and Return of Faulty Multivendor Industrial Electronic/PCB Equipment.
Fault Route Cause Analysis and Diagnostic Reports.
Circular Management of Equipment declared Beyond Economic Repair.
Post Repair Warranty and RMA Management.
Supply of Network/Industrial Equipment, Accessories, and Consumables
Training of Network/Industrial teams on active equipment service and maintenance.
Network or Industrial Equipment Audit for both active and passive equipment.

Electronic Equipment Trade-In Service

We enable our clients to get new electronic equipment by trading in their old/used equipment of any brand or vendor. This service enables companies and individuals to acquire new equipment at discounted prices while also converting their end-of-life equipment liabilities into assets.

We provide added value to our customers with equipment trade in option which deliver maximum return to your budget or provide an immediate upgrade of your technology. Trade-in your electronic equipment for quick cash or credit with a direct re-purchase through our instant buyback program.

Realize additional value when trading your electronic equipment in for another type or model of either new or used equipment or obtain the most value by allowing us to utilize our network of hundreds of industry contacts and thousands of customers to sell your equipment on consignment for cash.

We help our customers to realize the maximum capital return to your business by providing a quick turn-around with a variety of options to suit your needs The trade in process involve listing and valuing the used equipment. Once the value is agreed upon the client is provided with options for similar set of new equipment to choose from and top up the balance for total ownership transfer.

Equipment as a Service (Electronic Equipment Rental & Lease Services)

Riecotel Equipment Rent and Lease services provide immediate, efficient and cost effective solutions for your temporary application or project needs. We offer a wide variety of inventory that comes calibrated ready to use. Our rental experts can help you choose the right equipment while offering flexible rental options, along with quality customer service. We offer

Riecotel has teamed up with RentCo Africa as a trusted partner to provide our customers with equipment lease/finance specialists who will work closely with you to deliver a tailored equipment financing solution that meets your unique business and goals.

Electronics Equipment As a Service Division offers one of the largest inventories for instrument & controls, as well as electrical, communications, gas detection, utility products, and mechanical test equipment in the industry.