IT/Telecoms Technology Services

IT Network Services

In Telecoms Networks we deploy and manage LAN/WAN/WLAN/GSM Networks, Fiber Optics & RF systems integration, rollouts and optimization services as well as managed services to various vendors and mobile operators in Kenya, Ivory Coast, Nigeria, Ghana, Malawi, Mozambique, Zambia, Uganda, Rwanda and Tanzania. Through our flagship service brands (Movility, RUCaaS & HaaS).

We offer unified corporate & lastmile communication services and Fiber Broadband/4G/5G Access connectivity to customers on Build-Own-Operate or Build-Own-Transfer models as well as Multivendor Electronics/Hardware-As-a-Service through Managed Service or Buy and Leaseback models.

 In IT Solutions area we combine domain expertise in the core areas of networking, converged communications, security, Microsoft, storage and contact centre technologies with complementary capabilities in consulting, integration, support and managed services to help our clients optimize their IT infrastructures, consolidate their vendor relationships and achieve their business goals.

Our Solutions Include and not limited to:

  • Converged Communications Solutions
  • Networking & IP Solutions: from LANs to WANs
  • Customer Interactive Solutions
  • Data Centre Solutions
  • Microsoft Azure/AWS Solutions
  • Network Integration Solutions
  • Cyber Security Solutions
  • Cloud Solutions for Enterprise
Managed IT as a Service

We Have Managed IT Plans For Everyone. Whether you need unlimited IT service desk support and cybersecurity or full IT support with computers, our plans provide the IT help you need for onsite, hybrid and remote workplaces No two companies are alike, and as a small to mid-sized company ourselves nobody knows that better than we do.

And for our clients, there are many different ways to attain peace of mind through rock-solid managed IT. You’ll need to compare plans and find a plan as unique as your company. We can help secure your company from cyberattacks and enhance collaboration with cloud data storage. And if your road warriors experience technical setbacks, our unlimited IT service desk can assist them in:

  • Hybrid Workplace Management
  • Certified Experts and unlimited service desk support
  • Cybersecurity
  • IT Cost Management
  • In Stock Equipment and Advanced Replacement
Managed Hardware as a Service (MHaaS)

Managing on-site network equipment can be expensive, time-consuming, and complicated, which can cause you to lose focus on your core business.With Riecotel Managed Customer Premise Equipment services, there is no need to stress over the type of equipment to purchase, hefty upfront investment, and the daily hassles of managing your assets. Our team of engineers will recommend, design, install and configure your network equipment quickly and efficiently so you can rest assured of optimized network performance.

These proven managed services work flow and model help to manage ongoing costs and the day-to-day infrastructure.

Riecotel Managed CPE services provide you with the best on-site router that’s end-to[1]end managed and a single point of contact to deliver all your network management needs. Coupled with Riecotel’s robust & diverse connectivity and services, it allows you to focus on your business without worrying about losing connectivity between offices or to the Internet.

Our full suite of managed services includes connectivity, security, network monitoring, disaster recovery, and virtualization.

Managed Customer Premise Equipment Service (MCPES)

Riecotel is one of the leading Managed Software as a Service (MSaaS) consulting company with a handful of experience in supporting customers around the globe in adopting best practices. As a cloud consulting partner, Riecotel not only has experience in Cloud Migrations but also support the vast customer base to enable scalable and highly available architecture on AWS, Microsoft Azure, and Google Cloud Platforms.

The customers benefit from our expert involvement in Deployment Automation (CI/CD), Infrastructure Automation, Dockerization, Cybersecurity, Disaster Recovery Planning & Implementation and 24/7 Managed Services within SLA framework. Managed Software as a Service (Managed SaaS) contains the complete management and delivery of your infrastructure, platform and software through Riecotel. It includes the automated platform Managed Platform as a Service, as well as the more advanced application management.

Each layer managed by our experts – even your workload and your application. Managed software as a service includes customization, support, training, and adding value to your IT solutions. We manage your IT software customizations, management, and provide software support for your teams, so you can get back to doing what you do best, serving your customers.

As a Technology Managed Service Provider with core focus being MSaaS, We help you manage your SaaS, cloud services, and workflows. Leave the worry about APIs, and cybersecurity to us. We’ll provide everything you need to keep your custom, SaaS applications, and critical business systems up and running. We do it all from Cloud Management to onsite IT services. How can MSaaS save your business time and money?

  • Scalability. Add development or IT capabilities without the expense of adding full-time staff with multiple skill sets.
  • No guesswork on whether you need additional hardware or cloud computing to run your next web or mobile application.
  • Manage application lifecycle. The capabilities you need to support and grow your Saas applications.
  • Additional services, and support; on-demand. We do it all, so you have the right IT resources at the right time, to run your business efficiently
Cloud Consulting Services

1. Microsoft Azure Consulting Services & Azure DevOps Consulting

2. AWS Consulting Service Provider, to provide you the benefits of AWS Cloud with certified resources.

3. Harness the Power of Big Data with Google Cloud & Kubernetes Services

4. Kubernetes Engine is a managed environment for deploying complex multiple containerized applications at the same time. Experience excellence in container orchestration with Google cloud and Kubernetes. Get the best orchestration solution added with Google cloud with our Google Cloud Consulting Services.

5. Whether you need 24/7 help desk and cybersecurity or full IT support with computers, our plans provide the IT help you need for onsite, hybrid and remote workplaces